Legal

Terms & Conditions

The terms that govern your use of Remedy My Business services and SMS messaging program.

Remedy My Business

Operated by Remedy Bookkeeping LLC

https://remedymybusiness.com
Effective Date: October 24, 2026

1. Acceptance of Terms

Welcome to Remedy My Business, a business operated by Remedy Bookkeeping LLC ("Company," "we," "us," or "our").

By accessing our website, purchasing our services, submitting information through our forms, or using our services, you agree to these Terms & Conditions.

If you do not agree to these terms, please discontinue use of our website and services.

Our services are intended for individuals who are at least 18 years of age.

2. Description of Services

Remedy My Business provides AI-powered business communication and automation services designed to help businesses respond to customers, capture leads, and manage inquiries.

Our services may include:

  • 24/7 AI-powered telephone receptionist
  • Automated incoming call answering
  • Missed-call text-back functionality
  • Lead capture and customer follow-up
  • Appointment scheduling and reminders
  • Website chat and messaging
  • Customer relationship management integrations
  • Personalized setup and onboarding
  • Ongoing customer support

Available features depend on the customer's subscription and service configuration.

Our AI systems may occasionally provide incomplete or inaccurate information. Customers are responsible for reviewing important communications and maintaining appropriate oversight of their business operations.

3. Remedy Essentials Subscription

Our standard subscription, Remedy Essentials, is offered at $297 per month, unless another price is expressly agreed upon during checkout.

The subscription includes the services and features described in the applicable offer and checkout materials.

There are no required annual contracts for the standard monthly subscription.

Subscriptions renew automatically each month until canceled.

By subscribing, you authorize recurring monthly payments through our designated payment processor.

Any additional usage-based charges must be disclosed and agreed upon separately before being charged.

4. Payment and Billing

Subscription payments are processed through authorized third-party payment providers.

Customers agree to provide accurate billing information and maintain a valid payment method.

If a payment fails, we may contact the customer to resolve the issue or temporarily suspend services until payment is received.

All applicable pricing and recurring billing terms are presented during checkout.

5. Cancellation and Refunds

Customers may cancel their subscription by contacting:

Cancellation stops future monthly renewals once processed, subject to the billing terms disclosed at checkout.

Subscription payments already processed are generally nonrefundable, except where required by law or otherwise agreed upon in writing.

Customers should request cancellation before their next scheduled billing date to avoid an additional renewal.

Upon cancellation, access to services, telephone numbers, hosted pages, automations, and other subscription-dependent features may be discontinued.

Customers retain ownership of their independently registered domains and original business materials.

6. Setup and Onboarding

After subscribing, customers receive an onboarding questionnaire requesting information needed to configure their services.

We generally aim to complete initial setup within 24–48 hours after payment and receipt of a completed onboarding questionnaire, provided all necessary information and technical access have been supplied.

Setup timelines are estimates and may vary due to technical requirements, third-party approvals, or incomplete customer information.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate business and contact information.
  • Use our services only for lawful purposes.
  • Obtain appropriate consent before sending automated calls or messages.
  • Comply with applicable privacy, telecommunications, and marketing laws.
  • Avoid spam, fraud, harassment, and deceptive business practices.
  • Review important AI-generated information for accuracy.
  • Maintain appropriate customer-facing notices and disclosures.
  • Cooperate with any required telephone number or messaging registration procedures.

Customers are responsible for the legality of communications they initiate or authorize through our services.

8. SMS Messaging Program Terms

SMS Program Name and Operator

Program Name:
Remedy My Business Messaging Program
Program Operator:
Remedy My Business, operated by Remedy Bookkeeping LLC.

Description of SMS Program and Messaging Use Cases

Remedy My Business offers an SMS messaging program to communicate with individuals who have provided appropriate consent.

Depending on the consent obtained, messages may include:

  • Requested information about Remedy Essentials and other services
  • Requested signup and subscription links
  • Appointment confirmations and reminders
  • Customer onboarding instructions
  • Account updates and service notifications
  • Customer support responses
  • Follow-up messages relating to customer inquiries
  • Promotional offers and marketing messages where separate marketing consent has been obtained

SMS Consent

Individuals may opt in to receive SMS messages through an appropriate website form or another legally valid consent method.

Marketing text messages are sent only when the recipient has provided the consent required by applicable law.

Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on the recipient's interactions with our business, appointments, account activity, and the types of messages they have agreed to receive.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving text messages according to your wireless plan.

SMS Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message from Remedy My Business.

After texting STOP, you may receive a final confirmation message acknowledging your request.

You will not receive additional messages covered by that opt-out unless you subsequently provide new consent.

SMS Customer Support

For assistance with our SMS messaging program:

Reply HELP to any text message.

You may also contact us at:

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

SMS delivery depends on carrier networks, service availability, and other factors outside our control.

Age Restriction — 18+

You must be at least 18 years old to participate in the Remedy My Business SMS messaging program.

Our messaging services are intended for adults and business users.

SMS Privacy and Information Sharing

Remedy My Business respects the privacy of individuals who opt in to receive SMS communications.

We do not sell, rent, or share SMS opt-in consent or telephone numbers collected for SMS communications with third parties or affiliates for their own marketing purposes.

Information may be shared with service providers solely as necessary to operate our messaging program and deliver requested services, subject to appropriate privacy and security safeguards.

SMS Privacy Policy

For more information about how we collect, use, store, and protect personal information, please review our Privacy Policy:

9. Automated Calls and Artificial Intelligence

Remedy My Business uses automated technologies, including artificial intelligence, to answer telephone calls, respond to inquiries, collect information, and assist with appointment scheduling.

Callers may interact with an AI-powered assistant rather than a human representative.

Our AI systems may generate inaccurate or incomplete information. We do not guarantee that automated responses will always be error-free.

Where required by law, appropriate notice and consent must be obtained for automated calls, messages, and call recording.

Consent to receive promotional automated calls is not a condition of purchasing our services.

10. Privacy and Data Protection

We collect and process information as described in our Privacy Policy.

We use reasonable safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Our Privacy Policy is available at:

11. Third-Party Service Providers

Our services may rely on third-party providers for:

  • Telephone and SMS communications
  • Artificial intelligence processing
  • Website hosting
  • Customer relationship management
  • Scheduling and appointment systems
  • Payment processing
  • Business automation and integrations

We are not responsible for interruptions caused by third-party systems outside our reasonable control.

12. Intellectual Property

The Remedy My Business brand, website content, original designs, and proprietary service materials are owned by Remedy Bookkeeping LLC or their respective rights holders.

Customers retain ownership of their own business information, logos, domains, and original materials.

Customers may not reproduce or redistribute our proprietary materials without authorization.

13. Service Availability

We make reasonable efforts to maintain reliable services.

However, uninterrupted availability cannot be guaranteed.

Service interruptions may result from maintenance, telecommunications outages, internet disruptions, third-party platform issues, or other circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Remedy Bookkeeping LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

We do not guarantee any specific number of leads, appointments, sales, or revenue increases.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Prohibited Uses

Customers may not use our services to:

  • Send unsolicited or unlawful marketing communications
  • Engage in fraud, impersonation, or deceptive practices
  • Harass or threaten individuals
  • Violate privacy or telecommunications laws
  • Distribute malicious content
  • Interfere with the operation or security of our systems
  • Conduct activities prohibited by applicable law

We reserve the right to suspend or terminate services used in violation of these Terms, subject to applicable law.

16. Changes to Services and Terms

We may update our services or these Terms & Conditions periodically.

Updated Terms will be published on our website with a revised effective date.

Material changes affecting paid subscriptions will be communicated as appropriate.

17. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina, United States, subject to applicable federal law and mandatory legal protections.

See also our Privacy Policy.

View Privacy Policy