Legal

Privacy Policy

How we collect, use, store, and protect your information.

Remedy My Business

Operated by Remedy Bookkeeping LLC

Effective Date: October 24, 2026

1. Introduction

Welcome to Remedy My Business ("we," "us," or "our"), a business operated by Remedy Bookkeeping LLC.

We respect your privacy and are committed to protecting the personal information you provide when visiting our website, communicating with our business, or using our AI-powered receptionist and business communication services.

This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect the following information:

  • Name and business name
  • Email address and telephone number
  • Business address and website information
  • Appointment requests and scheduling details
  • Information submitted through forms or website chat
  • Communications with our AI-powered voice and messaging systems
  • Payment and subscription information processed through third-party payment providers
  • Website usage information, including IP address, browser type, and cookies where applicable

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and customer service requests
  • Provide AI receptionist, call handling, messaging, and appointment scheduling services
  • Send requested information, including service details and signup links
  • Process subscriptions and manage customer accounts
  • Provide onboarding instructions, service notifications, and support
  • Send marketing communications when appropriate consent has been obtained
  • Improve our services, website, and customer experience
  • Maintain security and comply with applicable laws

4. SMS and Telephone Communications

When you provide your telephone number and opt in to receive communications from Remedy My Business, we may send text messages relating to your inquiry, requested information, appointments, account, or services.

If you separately opt in to marketing messages, we may also send promotional communications.

Message frequency varies. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us at info@remedymybusiness.com.

Consent to receive marketing text messages is not a condition of purchasing our services.

Our business uses automated systems, including artificial intelligence, to assist with telephone calls and customer communications. Where required, we obtain appropriate consent for automated calls and messages.

6. SMS Messaging Program and Opt-In Details

Remedy My Business is operated by Remedy Bookkeeping LLC.

Our SMS messaging program provides requested service information, signup links, appointment confirmations, appointment reminders, onboarding instructions, account notifications, customer support, and promotional messages when appropriate marketing consent has been obtained.

Individuals may opt in by entering their phone number on a website form and voluntarily selecting an optional, unchecked SMS consent checkbox. Other legally valid consent methods may be used where applicable.

The consent disclosure identifies the business, explains the types of messages being authorized, and provides opt-out instructions. Marketing consent is separate from acceptance of our general service terms and is not required to purchase services.

SMS message frequency varies depending on the recipient's inquiries, appointments, account activity, and requested services.

Message and data rates may apply.

Recipients can reply STOP to unsubscribe or HELP for assistance. Questions may also be directed to info@remedymybusiness.com.

We do not sell, rent, or share SMS opt-in consent or telephone numbers collected for SMS communications with third parties or affiliates for their own marketing purposes.

7. Third-Party Service Providers

We may use trusted third-party providers for website hosting, CRM services, AI communications, scheduling, payment processing, and business operations.

These providers may process information on our behalf only as necessary to deliver the services they provide, subject to applicable contractual and legal requirements.

8. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

We retain information only as long as reasonably necessary for business operations, service delivery, legal obligations, dispute resolution, or legitimate business purposes.

No electronic transmission or storage system is completely secure.

9. Cookies, Tracking Technologies, and Analytics

Remedy My Business may use cookies, tracking technologies, and website analytics tools to operate and improve our website.

Cookies are small data files that websites may store on a visitor's device.

Depending on the technologies enabled on our website, these may include:

  • Essential cookies used for website functionality, security, and form submissions.
  • Functional cookies used to remember website preferences.
  • Analytics technologies used to understand website traffic, visitor interactions, and website performance.
  • Advertising and marketing tracking technologies used to measure campaign effectiveness, where enabled.

Information collected through these technologies may include IP addresses, browser types, device information, pages visited, referral sources, and website interactions.

We may use third-party website hosting and analytics providers that process information on our behalf.

Visitors can manage or disable cookies through their browser settings. Some website features may not function properly if certain cookies are disabled.

Where legally required, we obtain consent before using non-essential cookies or tracking technologies.

Visitors with questions about our cookie and tracking practices may contact info@remedymybusiness.com.

10. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.

You may unsubscribe from marketing emails using the unsubscribe instructions provided and opt out of SMS messages by replying STOP.

11. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information directly from children under 13 through our website.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be published on this page with a revised effective date.

13. Contact Us

For privacy questions or requests, contact:

Remedy My Business

Operated by Remedy Bookkeeping LLC

info@remedymybusiness.com

https://remedymybusiness.com

See also our Terms & Conditions.

View Terms & Conditions